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SAP CRM (Customer Relationship Management) Online Training With Free Server Access

SAP Customer Relationship Management (CRM) online training you become an expert at campaign and mailer creation, lead generation and managing transactions, orders, contract, inventory and mastering concepts like Organization Management, Account Management, Territory Management, Product Master data, and Visit Planning, etc

Why SAP CRM Course?

Salary Fact: The average salary is approximately $80,000 – $96,000 per year.

Job Opportunity: SAP CRM generates around 55,000 jobs a year.

Growth: SAP CRM has a market share of about 4% and a great growth potential.

For Corporates

Online or On-premise Training Options

  • Curriculum aligned with latest industry trends
  • Experienced and certified trainers
  • Real-life scenarios
  • Lifetime access to course material (pdfs, ppts and videos)

For Individuals

Recorded Video Training

  • Updated course content
  • 24/7 remote server access
  • Lifetime access to course content (videos and materials)
  • Flexibility to learn anytime, anywhere

Instructor-Led Online Training

  • Candidate pre-evaluation
  • Certified and experienced trainers
  • Email support and online query resolution
  • 24/7 access to SAP Sandbox

SAP CRM Batch Schedule

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SAP CRM Course Features

Get to a new SAP proficiency level with SAPVITS.
We are committed to making you ‘Smarter SAP Professional’.

If you are a fresher – you start your career in SAP with confidence and practical learning.
If you are a professional – Add weightage to your profile and scale new heights professionally.

Take advantage of our flexible, customized and industry-focused learning curriculum.
Best-in-class learning experience supported by our state-of-the-art infrastructure.

Course curriculum designed in consultation with current job market needs.
Courses focused on imparting practical exposure and hands-on experience.

SAP CRM Course Description

What is SAP Customer Relationship Management?

SAP Customer Relationship Management (CRM) online training will give you an overview of the SAP CRM module and the role strengthening customer relationships. This is an important yet an easy to learn module within SAP ERP. On the backend, SAP CRM module is integrated with supply chain management systems, business intelligent systems, web applications etc. Most multinationals across the globe use this module to deliver exceptional services to their customers and to delight their experiences.

Why SAP Customer Relationship Management?

SAP CRM online training will empower you with the right skills to create targeted campaigns, send mass mailers, lead generation, inviting quotations, amongst others. This course helps in designing processes around managing customer relationships for organizations of any size. Armed with the right knowledge and functionality of the SAP CRM, you can manage the entire customer life cycle efficiently and judiciously. With this course, you will learn how to optimize key processes, leverage various analytics and reporting tools, and assess your performance as a customer-centric organization.

Course Prerequisites

Basic knowledge of SAP overview and SAP SD and other modules of SAP Logistics would be advantageous.

Who could benefit from this course?
    • Customer-service team
    • Solution consultants
    • Business stakeholders
    • Solution architects
    • SAP system admins
Why SAPvits?

Because it is our motto to make you a ‘Smarter’ SAP professional!
SAPvits brings to you its knowledge and expertise of over 18+ years’ in SAP online trainings and SAP consultancy. We empower student graduates and young professionals with the required SAP proficiency to power-boost their career. We tend to your learning needs with utmost sense of urgency and dedication. Our course content is designed with certified and experienced SAP consultants and aims to offer tailored and customized learning with utmost flexibility.

Course Attendees will have
      • 24/7 access to SAP IDES Server
      • Instructor Led online training sessions
      • Training materials, Blogs
      • Access to online recording archives
      • Flexibility to choose the schedule on weekday or weekends
      • Prepare candidates for Interview
      • Option to ask doubts/questions/clarifications from the course content
      • Assist candidates in Resume preparation

SAP CRM Curriculum

CRM : Basic data & Customizing settings
  • Business partner
  • Organizational model
  • Territory Management
  • Product master CRM Business Transactions
  • Overview of generic functions in business transactions
  • Activity Management
  • Transaction type
CRM : Process control and determination
  • Partner determination customizing
  • Overview of Pricing in CRM
  • Actions (Output determination)
  • CRM Billing CRM Middleware
  • CRM Middleware Overview
  • Basic concepts of CRM middleware
  • Replication administration
  • Lead Management
  • Date management
  • Status management
  • Incompletion log
CRM : Sales
  • Opportunity management
  • Copy Controls
  • Quotation and Order Management
  • Contract Management
CRM : Marketing
  • Overview of marketing management in mySAP CRM
  • Marketing and campaign planning
  • Planning and managing marketing projects
  • Marketing Calendar
  • Channel Details
  • Creating personalized e-mail forms and structuring documents
  • BP determinate communication
  • B2B scenario
  • Business partner segmentation
  • Marketing Attributes
  • Segment builder
  • Creating profiles and target groups
  • Using master groups and samples
  • Campaign Automation
  • Product proposals
  • External List Management
CRM : Service
  • Overview of CRM service
  • Installed Base
  • Service Contract and Entitlements
  • Planned Services
  • Service Order Management
  • Complaints and Returns
  • In-house repair
  • Enterprise Intelligence
  • E Service


How do I register for the course?

Just give us a shout out at IND: +91 992 284 8898 | USA: +1 678 389 8898 | UK: +44 141 416 8898 number and we will help you through the entire process.

What are my payment options?
  • Bank Transfer (NEFT)
  • Cheque Payment
  • Western Union Money transfer
Who are my instructors?

We have tie-ups with over 500+ SAP certified trainers who have more than 10+years experience. Our trainers are experts in their field and have thorough domain knowledge and hands-on industry expertise.

Are your SAP classes interactive with real-industry scenarios and practical exposure?

Yes indeed. We believe more in practical and experiential learning than just theoretical teaching. With SAPvits, you get to work on real SAP screens with hands-on SAP and also get guided instructions and explanations along. We give all our learners a full access to SAP Sandbox for a real SAP experience. Access is not limited to training hours.

Can I see a demo of how my learning session will take place?

Certainly. You can always request for a FREE demo here (link of contact us form).

What are the system configuration requirements for online training?

All you need to get started with us is a good configuration computer, good quality headphones, stable Internet Connection and GoToMeeting software.

What if I miss a class on any given day?

Not a problem at all. You need to inform us about the missed classes and we can fit you in the next session and also provide you recorded online video of the class.

What if I have any questions during the class?

Since ours is a real-time online instructor-led-training, your questions will be answered by the trainer and doubts will be resolved. You just need to voice out your question and we will be eager to help you with an explanation.

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